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Frequently Asked Questions

General Information

What makes Mind Bloom Education reading passages different than those found on other websites?

My passages are designed specifically for deaf and hard of hearing students by eliminating complex English barriers—such as confusing figurative language, idioms, and multi-clause sentences—while strictly controlling core vocabulary. To learn more about our reading process and download free passage samples, visit our Resources Page.

What Bedrock Literacy supplemental materials do you sell in your store?

I offer a variety of print-and-go supplemental resources designed to complement the Bedrock Literacy Curriculum, including vocabulary worksheets, hands-on literacy center materials, unit instructional resources, and much more. To read about my personal experience using Bedrock in the classroom and why I created these resources, visit our Resources Page.

Do I need the Bedrock Literacy Curriculum manual to use your Bedrock supplemental materials?

Yes. My supplemental resources are designed to enhance and reinforce daily instruction for educators who are already using the Bedrock Literacy Curriculum. They provide additional practice and visual support structured directly around Bedrock's units and foundational principles. You can purchase the Bedrock manual here.

Do I need to be a teacher to buy or use these resources?

No! Mind Bloom Education resources are designed for anyone who supports a deaf child’s literacy—including Teachers of the Deaf, speech-language pathologists, reading specialists, tutors, and parents.

 

Do I need to work with deaf children to use these materials?

While my materials are specifically designed around the visual learning strengths of deaf and hard-of-hearing children, many educators find them highly effective for English Language Learners (ELL) and students with language-based learning disabilities or cognitive delays.

Purchasing & Policies

Do I need a membership or subscription to buy reading passages?

No. I have completely retired my subscriptions. You can now purchase individual passage sets and Bedrock supplemental resources directly from my online shop and keep the digital files forever.

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What payment methods do you accept?

We accept all major credit cards, PayPal, and official school/district Purchase Orders (POs).

Can my school or district pay using a Purchase Order (PO)?

Yes! We welcome school and district Purchase Orders. You can submit your PO directly through our website checkout. Click here for more information.

Do you accept tax-exempt orders for schools and organizations?

Yes! If your school, district, or organization is tax-exempt, please email a copy of your valid tax-exemption certificate to Heidi@mindbloomedu.com before placing your order. Please allow 2–4 business days for review. Once verified, your email address will be added to our tax-exempt list so you can complete your purchase tax-free at checkout. Click here for more information,

Can I share my downloaded files with other teachers in my school?

Each purchase can be used within your personal classroom or home setting. You may post files to a password-protected learning management system used exclusively by your students (such as Google Classroom, Canvas, or Schoology). Sharing files with others or posting downloads on public websites is strictly prohibited. 

What is your refund policy?

Due to the digital nature of my downloads, all sales are final once files have been delivered. However, I want you to be completely confident in your purchase! You can download our free Reading Passage Sampler and free Leveled Word Resources before buying Leveled Reading Passages to ensure they fit your students' needs. If you experience any technical issues with your download, please email Heidi@mindbloomedu.com, and I will make it right.

Downloads & Account Help

Do I need an account to place an order?

No, you can check out as a guest. However, creating a free customer account allows you to easily view your order history and re-download your purchased digital files at any time.

How do I access my files after placing an order?

As soon as your payment processes, an instant download link will appear on your order confirmation screen. You will also receive an email with direct download links so you can save the PDF files directly to your computer.

What do I need to view the PDF files?

The reading passages on our site are in PDF format. To view them, you'll need Adobe Reader. 

 

I forgot my password or can't log in to my customer account. What should I do?

Click the "Forgot Password" link on the account login page. Enter the email address associated with your purchases, and an automated reset link will be emailed to you immediately.

How do I change my account email address or account details?

Log into your customer account, navigate to "Account Settings," and you can update your name, email address, or default billing details.

How can I provide feedback?

Your feedback is extremely important in helping us continue to improve the products we provide. If you have a suggestion for us, please leave a suggestion.

  • Want to suggest a reading passage?

  • Did you find an error in a passage?

  • Have ideas to improve Mind Bloom Education?

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